What is Business Process Improvement?

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What is Business Process Improvement?

December 20, 2022

Companies follow structured business processes to support their core business functions. When done properly, it can increase how effectively a company performs. These are unique to various departments and require skills and effort from their employees. 

With technology advancing quickly, companies are also trying to find better ways to achieve key objectives. This is done through business process improvement, a practice used by many companies to redesign the way they work. 

But what is business process improvement? This article tackles what this methodology is and some solutions that can apply to improve its output. Keep reading to learn more!

What is Business Process Improvement?

What is Business Process Improvement?

This is a management practice used by many companies to improve many business processes. Through mapping, documenting, and redesigning, businesses can improve their efficiency and effectiveness. However, this is not a methodology used just once. It is a continuous exercise used to ensure continuous improvement as well. 

Symptoms of Inefficient and Ineffective Processes

It can be difficult for many to admit if their current processes and procedures need improvement. Here are some symptoms for you to watch out for if your company has started to become ineffective and inefficient in its work. 

Lack of Process Knowledge and Information

All team members need to understand how all tasks are executed and what is expected at the end of the project. If it is not clear to one, it may not be to everyone, too. This is a tell-tale sign that your business process has become inefficient. 

When this happens, it may be time to revisit your workflow to see where confusion begins. There may be roadblocks that can be addressed through automated solutions. 

Inconsistent Output 

Business processes are implemented to produce consistent and effective outcomes. When things begin to falter and deliver different outcomes, then it may be time to make a change. 

Steps of Business Process Improvement

When a company undergoes business process improvement, they use the following steps: analyze, implement, test, and evaluate. As they progress, they discover that it becomes a cycle as they assess how things can be done better, and go back to the first step. 


This begins by visualizing the many steps involved in a business process. By doing this, a company can identify various pain points. This can appear in the form of bottlenecks and redundancies. 

By doing this, a team can come up with the best strategy to either improve or eliminate the problems being faced. 


During the implementation stage, changes are made to management techniques. The actions of employees are carefully monitored and data is gathered to carefully study how effective the process can be. 


These changes are tested for a time. A company can check if bottlenecks improve and if the entire team has become more productive and efficient. They may also run updates if needed.


At the end of testing, the team reviews the metrics to see if there was a positive impact through the business process improvement. They may tweak a few things in the workflow design or continue to carry out what was implemented. 

How Can an ERP System Help Business Process Improvement? 

How Can an ERP System Help Business Process Improvement?

During Business Process Improvement, one of the common solutions is to use Enterprise Resource Planning (ERP) Systems. This system automates many tasks to lesson manual work since this is commonly the cause of many bottlenecks. 

EPR Systems like SAP Business One have become crucial tools in today’s advancing world. These help companies run operations smoothly on a centralized and automated platform.

Automated Processes

An ERP system allows processes to improve in speed by reducing numerous manual steps. With cloud-based technology, this system also automates your notifications and reminders. This also allows you to do tasks simultaneously thanks to many automated processes. 

Seamless Collaboration

With cloud-based ERP systems, you can form a centralized database that employees can access from anywhere. Employees won’t need to provide information on many platforms since these can already be seen by the whole company. This is usually for many companies like human resources and accounting. 

Fewer Errors

Through automation, a company can lessen the rate of errors. The system makes sure that the right data is collected to provide the right information. It also helps increase the speed of tasks since computation and analysis are taken care of.

Key Takeaway

Now that you know what business process improvement is, you can apply it in your own company. It all begins when you analyze your current operations to see if there are ways you can further optimize and improve the outcome of various projects. 

Looking for an ERP System to help with business process improvement? Contact us here at DynamIQ. We are an authorized distributor of SAP Business One in the Philippines. As an ERP Solutions provider in the Philippines, we can customize the system to cater to your company’s size and objectives. 

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