SAP B1 Helpdesk Support - DynamIQes

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SAP B1 Helpdesk Support

Metro Manila | Full Time

Job Responsibilities

  • Provide technical support to SAP Business One users via phone, email, or ticketing system.
  • Analyze and diagnose user-reported SAP Business One implementation, configuration, and functionality issues.
  • Troubleshoot and resolve technical problems, including system errors, performance issues, and data discrepancies.
  • Collaborate with users to understand their requirements and provide appropriate solutions or workarounds.
  • Document all support activities, including issue details, solutions provided, and troubleshooting steps.
  • Assist with user training and onboarding activities related to SAP Business One usage and best practices

 

Qualifications

  • Bachelor’s degree in Accounting or Computer Science, Information Technology, and any relevant courses
  • In-depth knowledge of SAP Business One functionality, modules, and configurations.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and prioritize tasks effectively.
  • Amenable to work ONSITE

Location

Metro Manila

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